Privacy Policy

Last updated: March 2026

1. Who are we?

Buolea operates the website buolea.com. As part of your use of our website and your purchases, we may collect and process certain personal data.

This Privacy Policy explains, in a transparent manner, what data we collect, how we use it, and your rights.

For any questions, please contact: contact@buolea.com

2. What data do we collect?

When you browse or make purchases on buolea.com, we collect the following information:

Identification data:

  • First and last name

  • Email address

  • Shipping and billing address

  • Phone number

Payment data:
We do not store any banking or payment card information. Payments are securely processed by third-party payment providers (such as Shopify Payments, Stripe, or equivalent providers), each operating under their own security policies.

Browsing data:

  • IP address

  • Browser type

  • Pages visited

  • Duration of your visit

This information is collected through cookies and analytics tools (such as Google Analytics, Meta Pixel, or equivalent technologies).

3. Why do we use your data?

Your personal data is used for the following purposes:

  • Processing and tracking your orders

  • Managing customer service and after-sales support

  • Sending marketing communications if you have given your consent (newsletters, promotional offers)

  • Improving our website and services

  • Displaying personalized advertising through Meta (Facebook, Instagram) and Google if you have accepted the relevant cookies

  • Complying with our legal and accounting obligations

4. How long do we keep your data?

  • Active customer data: for the duration of the business relationship plus 3 years

  • Billing data: 10 years in accordance with legal accounting requirements

  • Browsing data and cookies: up to 13 months

  • Marketing data: until you withdraw your consent or unsubscribe

5. Do we share your data?

We never sell your personal data to third parties.

Your data may only be shared with service providers strictly necessary for operating our business, including:

  • Shipping carriers and logistics providers to deliver your orders

  • Payment providers to securely process transactions

  • Technical service providers (hosting, email services, analytics tools) solely for the performance of their services

All of our service providers are contractually required to keep your data confidential and may not use it for any purpose other than providing their services.

6. Cookies

Our website uses cookies to ensure proper functionality, analyze website traffic, and personalize advertisements that you may see on other platforms (Meta and Google).

Strictly necessary cookies
These cookies are essential for the operation of the website and do not require your consent.

Analytics cookies
These cookies help us understand how visitors use our website (e.g., Google Analytics).

Advertising cookies
These cookies are used to display relevant advertisements on Meta and Google (Meta Pixel, Google Ads).

You can change your cookie preferences at any time through the cookie banner on our website or via your browser settings.

7. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw your consent at any time

To exercise any of these rights, please contact us at contact@buolea.com, stating your request and including proof of identity where required.

We will respond to all requests within a maximum of 30 days.

If you believe your rights have not been respected, you have the right to lodge a complaint with your local data protection authority, such as the CNIL (www.cnil.fr).

8. Security

We implement all appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or disclosure.

Our website is secured using HTTPS encryption, and all payments are processed exclusively through PCI-DSS compliant payment platforms.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any significant changes will be communicated by email or through a notice on our website.

The date of the latest update is displayed at the top of this document.

Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

contact@buolea.com